You can contact us in the following ways:

  • Email us sfbrands@sports-factory.com
  • Via letter – Our postal address is Sportsfactory Consulting Ltd, The Barn, 163A Glazebrook Lane, Glazebrook, Warrington, Cheshire, WA3 5AZ
  • Call us on 0161 777 8566.

We accept PayPal, VISA, Mastercard, Visa Debit, American Express, Delta, Electron, Solo, and Maestro. We do not accept any other cards, nor do we accept cheques or cash.

To cancel your order please email us at sfbrands@sports-factory.com, giving your name, address and order number and stating that you would like to cancel your order. Alternatively please call us on 0161 777 8566

The most common cause for card failure is a mis-type of your information. We recommend that you try placing your order again, ensuring that you enter your details correctly. If your card is still being declined we suggest contacting your bank to see why they have stopped your order. Please feel free to contact us if you need further assistance.

Please contact us via e- mail sfbrands@sports-factory.com and we will talk you through our returns procedure. We will ensure your return is processed as quickly and efficiently as possible.